Programme Overview / Points

How do I join?

How can I earn points?

Do my points expire?

I think I’m missing points, what should I do?

Can I earn points at Baby Expos or in person?

How do I check my points balance?

I had Booty Bounty points – did these get transferred?

How can I earn points for leaving a review?

Can I review products without receiving a request email?

How do I know when I’ve reached another tier?

How do I get my birthday points?

Rewards Vouchers

How do I redeem my points?

Is there a minimum spend?

Can the vouchers be used on sale items?

Do my discount vouchers expire?

I can’t find my discount code!

Do I have to use all the discount code at once?

My code isn’t working, what should I do?

Can I use a rewards voucher with a discount code?

I redeemed my points for Free Shipping but I’ve been charged for shipping?

I redeemed points but now I’ve changed my mind, can you cancel the voucher?

I had vouchers from the Booty Bounty programme that I hadn’t used yet. Can I still use them?

Refer a Friend

I referred a friend and they placed an order but I didn’t get a voucher?

I have a referral code but it’s not working?

Something Else!

I have another question

Loyalty Reward Video Instructions